Three quick checks

Get verified at 50crowns Casino and cash out

Licensed casinos in Britain must confirm who you are, so expect the check within 32 hours of signing up.

Start my check

UK Gambling CommissionLicensed and regulated under UKGC licence 85718-6702-R-394151 since 2009

No surprises later

Account verification at a glance

Most players fear a hostage situation at withdrawal; here it is a short queue, not a wall.

Who checks you

50crowns Casino Ltd

Licence held

UK Gambling Commission, 85718-6702-R-394151

How long

Within 32 hours

Deadline

At the latest before the first withdrawal

Questions by e-mail

[email protected]

Youngest allowed

18+

Four clean steps

Clean scans first time, cash out after

One blurred corner is behind most rejections, and it costs a player a whole extra wait.

Your photo page, laid flat

Snap the photo page of your passport or the front of your driving licence flat on a table, all four corners visible and no glare across your face.

Hold the whole page in view

Use a utility bill or bank statement issued in your name and address from the last few months, with the full page in frame and no finger over the text.

Keep the last four digits

Photograph the card you pay with, and you may cover the long number except the last four digits — both sides, name and expiry readable.

Expect a message only if

Then wait while the team reads it; most checks land inside 32 hours, and if a scan is too dark you get one message asking for a sharper copy.

At the upload step

Which papers are checked?

You will know each paper's job and the one detail that stalls most uploads.

Passport or driving licence

ConfirmsPhoto, name, date of birth

Must showFace and expiry date, uncropped

Recent utility bill or bank statement

ConfirmsWhere you live now

Must showYour name, address, dated recently

Payment card photograph

ConfirmsThe card behind a deposit

Must showCard front, last four digits only

The three usual refusals

A faster approval. A crop line down one side means the page edge is gone, so our reviewer cannot see the full layout. Upload the file again, uncropped Leave a small margin round the page

A mismatch in the details. The name on the bill reads differently from your account, and a middle name or a moved address is usually the reason. Send a bill showing the account name Update your address before uploading

Can I send a screenshot? A grey sheen across the text usually means glare or movement, and cropped corners leave the reviewer guessing at the page. Rest the phone on a steady surface Wipe the lens before you shoot

Where did the money come from?

A short note in your account may ask where a deposit came from. Our UK Gambling Commission licence, number 85718-6702-R-394151, requires that question, and it is routine rather than suspicion, since every licensed brand must ask it.

Depending on the case, one or more of these may be requested at [email protected].

Recent bank statements
Payslips from your employer
A savings account summary
Paperwork from a property sale
A pension or benefit letter

Timing map

Checked before the first payout

After this, you will know exactly which moments bring the request and what to have ready.

Opening your account

The form at sign-up records your date of birth, and only 18+ players get through; a passport or driving licence photo page confirms it.

Your first cash-out

The first cash-out pauses while the licence requirement is met, and the review of your three papers normally takes up to 32 hours.

Changed address, older card

A card in a different surname or a billing address you have just changed sends the file for a closer look at the details.

A higher deposit setting

A higher deposit limit is a bigger commitment, so a passport or driving licence photo page plus a card photo may be requested first.

A paper came back

Your ID picture bounced back

One refused photo rarely means a blocked payout, and resending takes a moment.

My driving licence got refused, do I send it again?+

Yes, but change one thing rather than sending the same shot twice. Usually the glare or a cropped corner causes it, so take the photo again on a dark flat surface. Your passport also works if that is easier to hand.

How long does the 50crowns Casino identity check take?+

Most files are cleared inside 32 hours from the moment the last document lands. A blurry scan or a missing page restarts that clock, so send everything in one go. Live chat can tell you where your file sits in the queue.

Is my passport scan kept safely on your side?+

Files travel over TLS 1.3 encryption and sit with the team that reviews them, not in the open. Only what the check needs is asked of you, and nothing beyond that is collected. Questions about your record go to [email protected].

Who oversees 50crowns Casino and what is the licence number?+

The UK Gambling Commission licenses the operator, and the number to quote in any complaint is 85718-6702-R-394151. Holding that licence is the reason the identity step exists at all. 50crowns Casino Ltd runs the site from Church Lane, Birmingham.

Can I play before the check is done?+

Yes, at the start the account stays open and you can look around. The papers must be through before your first withdrawal leaves, and the team may ask at sign-up or after the first deposit. Either way, the request always arrives by e-mail.

Can I take the document photos on my phone?+

Yes, a phone camera handles all three papers, and a recent handset beats a scanner for most people. Lay the page flat in daylight, fill the frame, keep the last four digits of the card visible. Send the file straight from the device you used.